Your photos, privately kept.
The short version: we use your photos and details only to make and deliver your deck.
Last updated 1 November 2026
What we collect
- The photos you upload for your deck, and how you cropped them.
- Your name, email, phone number and delivery address.
- What you ordered, and the payment reference Razorpay gives us.
- If you report a damaged or wrong deck: your message and the unboxing video (and photo) you send, which may show you or your home. Only our team watches it, to decide the replacement.
How we use it
Only to make and deliver your order: designing and checking your deck, sending the print files to our printer, shipping it to you, and helping if something goes wrong.
We never sell your photos or details, and we don’t use your photos for marketing without asking you first.
Who else sees it
- Our print partner receives the finished print files for your deck.
- Our delivery partner receives your name, address and phone number.
- Resend sends our emails, and WhatsApp (Meta) delivers order updates if you get them there.
- Razorpay handles your payment. Card, UPI and bank details go straight to Razorpay; we never see or store them.
How it’s kept safe
Your photos and print files are stored privately. There are no public links to them, and only our team can open them, through a signed-in admin account. We also keep a copy of your order’s photos in a private Google Drive folder that only our team can open, so we can check your order if anything goes wrong. Your order page is reachable only through the private link we give you after checkout.
Analytics and cookies
We count visits with Vercel Web Analytics, which uses no cookies and doesn’t identify you.
If you click Okay on our cookie notice, three more tools switch on. Microsoft Clarity records how pages are used (scrolls, clicks, where people get stuck) so we can fix confusing parts; text you type in forms is masked. The Meta Pixel and Google Analytics measure which of our Instagram, Facebook and Google ads bring visitors and orders. When you place an order, we tell Meta about the purchase (with your email and phone number scrambled, so they can only be matched, not read).
Click No thanks and none of these run. Your details are never sold.
How long we keep it
- Unfinished designs you never paid for: 7 days.
- Abandoned carts: 14 days.
- Print files: the card images are removed 10 days after printing, everything else 30 days after your order ships. We can recreate them from your photos if you ever want a reprint.
- Your original photos: 90 days after your order ships, or 30 days after a cancelled or refunded order is closed. A private backup copy in our Google Drive is kept for reprints or complaints and deleted whenever you ask.
- Unboxing videos and photos from a problem report: 60 days after we close the report (unfinished uploads: 2 days).
Want something deleted sooner? Just ask and we’ll remove it.
Your photos, your call
Please upload only photos you have the right to use, and that the people in them are happy to be printed in. You can ask us at any time to see, correct or delete what we hold about you.
Questions or deletion requests
Write to us and we’ll reply as soon as we can.